Data Policy


This policy describes the data which is collected from our guests and partners. 


1. What information we collect

We will only ever as you for the infromation that we need and will never ask you for unnecessary or personal information. 

The type of information we collect from you includes:

  • Full Name

  • Address

  • E-Mail address

  • Telephone Number


This information is the only information that we need and it is gathered when you make a user account on our website, through the contact form on our website, if you email us directly or when you place an order through our website. 

2. What is the information used for


The data we collect from our customers is the information we need so that we can:

  • Process your bookings

  • Receive information regarding an event your booked onto

  • Contact you with any changes/cancellations of an event

  • To contact you with personal or generalised promotional messages

Your information will not be used for anything other than those things stated above. 

3. How your data is stored, used, shared and disclosed

Our company is hosted by Wix provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through’s data storage, databases and the general applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by and used by our company (Paypal) adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

4. How we communicate with you

We may contact you in regards to those reasons started above, your user account, troubleshooting problems with your account, to poll your opinions through surveys or questionnaires, to send updates about our company. For those instances we will contact you through e-mail.

5. How you can withdraw consent

If you wish for us not to process your data anymore then please email us at:

Please Note: Trinity Paranormal Team reserves the right to change any of these policies without notice.

If you would like to contact us in regards to accessing, correcting, amending or deleting any personal information we have about you, you are invited to contact us at: